Privacy Policy

1. Introduction

Welcome to Farukobe ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital storybook platform and services.

By accessing or using Farukobe, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

3. How We Use Your Information

• Process and fulfill your purchases of digital storybooks
• Provide access to your personal library and manage downloads
• Send transaction confirmations, receipts, and download links
• Respond to your inquiries, requests, and provide customer support
• Improve our platform, services, and user experience
• Send marketing communications (with your consent) about new stories and features
• Detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our terms of service

4. Payment Processing

All payment transactions are processed securely through DodoPayments, our trusted payment processor. We do not store your complete payment card information on our servers. DodoPayments handles all payment data in accordance with industry-standard security practices and PCI DSS compliance.

We only receive confirmation of successful transactions and necessary billing information required to fulfill your order and provide customer support.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., DodoPayments for payment processing, hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Account Deletion: Delete your account and associated data through your account settings

To exercise these rights, please contact us at sales@farukobe.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our platform.

Types of cookies we use:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how visitors interact with our platform
• Preference Cookies: Remember your settings and preferences

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: